Outsourcing a company’s human resources needs to a PEO (professional employer organization) like the ones in NetPEO’s nationwide network is the wave of the future. The National Association of Professional Employer Organizations estimates that 175,000 small-to-mid-sized companies across the U.S. use PEOs every year, and that number is growing steadily. With an increased use of PEOs comes the natural question: what can be done if a client business owner has problems with a PEO?
NetPEO is known for having the best customer service in the human resources outsourcing industry. Our industry-leading 95% client retention rate and 100% customer satisfaction rate speak for themselves. The secret to this positive reputation among our clientele is NetPEO’s willingness to keep in touch with business owners at regular intervals throughout the duration of their contact with our networked PEOs. This allows us to solve any issues that arise by tweaking the services our PEOs provide, by perfecting communication channels, or by otherwise leveraging our more than 200 years of combined experience helping clients with HR outsourcing needs.
Matching with Better PEOs
As a PEO brokerage service, NetPEO exists primarily to help clients select the perfect PEO that will fit their company’s HR and accounting needs. If you are experiencing difficulties with your current PEO, the solution may be to use a different PEO. However, there are over 900 PEOs in the U.S., and few business owners have time to sift through all of them to find the perfect fit. That is where NetPEO shines.
A Wealth of Options
The first unique characteristic that NetPEO brings to the table is an extensive network of PEOs that spans the country. Our PEOs represent a roughly 40% increase from the average number of PEOs in other brokers’ networks. This means we are able to select from a wider variety of professional employer organizations to suit our clients as needed.
A La Carte Choices
Rather than requiring companies to outsource their entire human resources departments, the PEOs in NetPEO’s nationwide network allow for a la carte service selection. In other words, business owners can pay for exactly the services they need and no more, increasing client satisfaction. It should be noted, though, that outsourcing all of your HR needs usually saves more money in the long run.
NetPEO Does the Hard Work For You
One of the best things about NetPEO is that we perform an analysis of our client businesses to create an in-depth profile of each company’s specific needs. Once we have a complete list of the services needed by your company and the payment method that best suits your business, we can shrink the list of available PEOs to a few of the best options. Choosing from three or four excellent PEOs is a much faster, easier method than trying to sift through the nation’s 900+ choices.
Ending the Co-Employment Relationship
Business owners should never feel trapped with a PEO that is not working for them. If selecting a new PEO or working through any issues with a broker does not solve the problem, the final option is to nullify the co-employment agreement, ending the relationship between the company and the PEO. Remember: as a business owner, you have the power to end the co-employment relationship.
However, business owners should not be afraid of the co-employment relationship and should not let it stand in the way of the many benefits they can receive from a PEO.
The Business Owner in a Co-Employment Relationship
Contrary to the worries of some business owners, entering into a co-employment agreement does not mean that they lose control of their business. They still perform all of the following functions:
- Serve as the primary employer
- Have final say in hiring and firing decisions
- Decide which services are provided by the PEO
The PEO in a Co-Employment Relationship
After signing a co-employment agreement, the PEO takes on a new role as a co-employer or employer of record. It is now an official employer of the client company’s employees. Simply put, this just means that the PEO can provide services to those employees that are normally reserved for employers and does not indicate that the role of the business owner has diminished in any way.
PEOs in a co-employment relationship can provide numerous services, such as payroll management, employee benefits administration, risk reduction, and even the handling of compliance matters regarding federal and state labor regulations.
Every owner should feel comfortable knowing that they have the power to end the co-employment relationship, but they should not let fear of co-employment force them to miss out on the many benefits of HR outsourcing.
Find a Problem-Free PEO Through NetPEO
If you are an employer or business owner with an unsatisfactory co-employment relationship with a current PEO, or are looking for your first PEO, talk to the brokers at NetPEO to shorten your search. We provide a FREE initial consultation to discuss your company’s needs so that we can get your match right the first time.